Welcome to the website operated by Raw Green Company. By accessing, browsing, registering with, or purchasing through this website (“Site”), you agree to be bound by the following Terms & Conditions. Please read them carefully before using the Site.

SERVICES OVERVIEW

As part of the registration, ordering, and use of the Site, Raw Green Company may collect certain information from you, including your first and last name, email address, alternate email address, mobile number, contact details, postal code, and other information necessary to process and fulfil your orders.

We may also collect demographic information such as age, gender, occupation, education and address, where voluntarily provided or reasonably required.

In addition, certain information relating to your interaction with the Site may be collected, including pages viewed or accessed, links clicked, frequency of visits, browsing activity, device information and other usage-related information.

Such information will be handled in accordance with our Privacy Policy and applicable laws.

ELIGIBILITY

The products and services offered through the Site are currently available only in selected geographical locations within India.

Persons who are considered “incompetent to contract” within the meaning of the Indian Contract Act, 1872, including undischarged insolvents, are not eligible to transact through the Site.

If you are between 13 and 18 years of age, you may access and use the Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms & Conditions.

Transactions on behalf of persons below 18 years of age must be carried out by their parent or legal guardian through an eligible account.

Minors are prohibited from purchasing products that are intended exclusively for adult consumption or whose sale to minors is prohibited or restricted under applicable law.

LICENSE & SITE ACCESS

Raw Green Company grants you a limited, non-exclusive, non-transferable and revocable right to access and use this Site for your personal and lawful use.

You may not download, reproduce, modify, republish or alter any portion of the Site, except for ordinary page caching, without the prior written consent of Raw Green Company.

This permission does not include the right to:

• Resell or commercially exploit the Site or any part of its content;
• Copy, reproduce or commercially use product listings, descriptions, photographs, illustrations, graphics, designs or prices;
• Create derivative works based upon the Site or its content;
• Download or copy account information for the benefit of another merchant, business or third party;
• Use data-mining tools, robots, crawlers, scraping software or similar data-gathering and extraction technologies;
• Reproduce, duplicate, copy, sell, resell or otherwise commercially exploit any portion of the Site without authorization.

You may not use framing techniques to enclose any trademark, logo, photograph, graphic, text, page layout, design or other proprietary information belonging to Raw Green Company without prior written consent.

You may not use meta tags, hidden text or other techniques incorporating the name, trademarks or proprietary information of Raw Green Company without authorization.

Any unauthorized use of the Site may result in immediate termination of the permission or license granted to you.

ACCOUNT AND REGISTRATION OBLIGATIONS

Where registration or creation of an account is required to place an order, you agree to provide accurate, complete and current information.

You are responsible for keeping your account details, contact information and delivery information updated so that we can communicate with you regarding your purchases, payments, orders and deliveries.

You are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account.

If you believe that your account has been accessed or used without authorization, you should contact Raw Green Company promptly.

PRICING

Products listed on the Site will be offered at the prices displayed on the relevant product pages at the time of purchase, unless otherwise specified.

Prices may include or exclude applicable taxes, shipping charges or other charges as indicated on the Site or during checkout.

Raw Green Company reserves the right to revise product prices, discounts, promotions and offers from time to time without prior notice.

The price applicable to your order will ordinarily be the price displayed and confirmed at the time the order is placed.

In the event of an obvious typographical, technical or pricing error, Raw Green Company reserves the right, subject to applicable law, to correct the error and cancel or modify the affected order. Where payment has already been collected for a cancelled order, the applicable amount will be refunded in accordance with our refund policy and applicable law.

YOU AGREE AND CONFIRM

By accessing or using the Site, you agree and confirm that:

• You will provide accurate, complete, authentic and truthful information whenever requested.
• The name, mobile number, email address, billing address and delivery address supplied by you will be correct and complete.
• If an order cannot be delivered because of incorrect or incomplete information supplied by you, any reasonable additional costs incurred for redelivery may be charged to you.
• You will use the Site and the services provided by Raw Green Company, its service providers, consultants, contractors and business partners only for lawful purposes.
• You will comply with all applicable laws, regulations and requirements while accessing and transacting through the Site.
• Raw Green Company may, where reasonably necessary, verify or validate information provided by you.
• If information supplied by you is found to be materially false, fraudulent, inaccurate or misleading, Raw Green Company may reject an order, restrict access to certain services or suspend or terminate your account, subject to applicable law.
• You access the Site and enter into transactions using your own reasonable judgment.
• You will carefully review the relevant product description, ingredients, specifications, quantity, price and other applicable information before placing an order.
• By completing an order, you agree to the conditions of sale and policies applicable to that purchase.

PROHIBITED USES

You may not use the Site for any unlawful, fraudulent, abusive or unauthorized purpose.

Without limitation, you must not use the Site for:

• Publishing, transmitting or distributing unlawful, defamatory, abusive, threatening, harmful, vulgar, obscene, harassing or otherwise objectionable material;
• Transmitting content that encourages criminal conduct, creates unlawful civil liability or otherwise violates applicable laws or regulations;
• Attempting to gain unauthorized access to another person's account, computer, device, server, network or information;
• Interfering with another person's access to or enjoyment of the Site;
• Interfering with, damaging or disrupting the Site, its servers, networks, security systems or related infrastructure;
• Introducing viruses, malicious software, harmful code or other technologically damaging material;
• Creating, transmitting, downloading or storing unauthorized copies of copyrighted or otherwise legally protected materials;
• Scraping, extracting, harvesting or collecting information from the Site using automated tools without authorization;
• Using the Site or its content for unauthorized commercial purposes;
• Engaging in any activity that violates applicable Indian law.

Raw Green Company reserves the right to restrict, suspend or terminate access to the Site where it reasonably believes these Terms & Conditions have been violated.

INTELLECTUAL PROPERTY

Unless otherwise stated, the content available on the Site, including trademarks, logos, brand names, product photographs, graphics, illustrations, text, product descriptions, designs, layouts, icons and other materials, is owned by or licensed to Raw Green Company and may be protected under applicable intellectual property laws.

No content from the Site may be reproduced, distributed, modified, republished or commercially exploited without prior written authorization from Raw Green Company or the applicable rights holder.

COLOURS & PRODUCT DISPLAY

We make reasonable efforts to display product photographs, colours and other visual representations on the Site as accurately as possible.

However, the appearance of colours may vary depending on your device, monitor, screen settings, display technology, lighting conditions and other factors beyond our control.

Accordingly, Raw Green Company cannot guarantee that the colour or appearance displayed on your screen will exactly match the physical product.

Minor variations in appearance, colour, texture, size or packaging may also occur where products contain natural ingredients or are produced in different batches, where applicable.

PRODUCT INFORMATION

Raw Green Company makes reasonable efforts to ensure that product descriptions, ingredients, specifications, photographs, pricing and other information displayed on the Site are accurate and current.

However, minor variations may occur, particularly in products made using agricultural or naturally sourced ingredients.

Customers should carefully review the product information provided on the relevant product page before purchasing.

ORDER ACCEPTANCE

Placement of an order through the Site does not automatically constitute acceptance of that order by Raw Green Company.

We reserve the right, subject to applicable law, to refuse or cancel an order due to product unavailability, incorrect pricing, suspected fraudulent activity, payment issues, delivery limitations, technical errors or other reasonable circumstances.

If payment has already been received for an order that is subsequently cancelled by us, the applicable amount will be refunded in accordance with our Refund Policy.

MODIFICATION OF TERMS & CONDITIONS

Raw Green Company reserves the right to revise, modify or update these Terms & Conditions from time to time.

The latest version of these Terms & Conditions will be made available on the Site. You are encouraged to review this page periodically to remain informed of any changes.

Your continued use of the Site after revised Terms & Conditions are published will constitute your acceptance of those revisions to the extent permitted by applicable law.

If you do not agree with the revised Terms & Conditions, you should discontinue your use of the Site.

GOVERNING LAW & JURISDICTION

These Terms & Conditions and your use of the Site shall be governed by and construed in accordance with the applicable laws of India.

Any dispute, controversy or claim arising from or relating to the use of the Site, transactions conducted through the Site or these Terms & Conditions shall be handled in accordance with applicable Indian law.

Where a dispute is referred to arbitration by agreement between the parties, such arbitration shall be conducted in accordance with the Arbitration and Conciliation Act, 1996, including applicable amendments in force at the relevant time.

The courts having competent jurisdiction under applicable law shall have jurisdiction over proceedings arising in connection with these Terms & Conditions.

GENERAL

If any provision of these Terms & Conditions is determined to be invalid, unlawful or unenforceable, the remaining provisions shall continue to remain valid and enforceable to the fullest extent permitted by law.

Any failure by Raw Green Company to exercise or enforce a right or provision under these Terms & Conditions shall not constitute a waiver of that right or provision.

These Terms & Conditions should be read together with the Privacy Policy, Shipping Policy, Refund/Return Policy and any other policies displayed on the Site.

By accessing, browsing, registering with or purchasing through the Site, you acknowledge that you have read, understood and agreed to these Terms & Conditions.